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Read more about the article Using AI to Improve Customer Experience in Healthcare

Using AI to Improve Customer Experience in Healthcare

  • Post author:william
  • Post published:February 13, 2023
  • Post category:Insights
  • Post comments:0 Comments

Artificial Intelligence (AI) has the potential to revolutionize the healthcare industry by providing more personalized and efficient care to patients. The integration of AI technology into healthcare can help improve…

Continue ReadingUsing AI to Improve Customer Experience in Healthcare
Read more about the article Using AI in Digital Marketing

Using AI in Digital Marketing

  • Post author:william
  • Post published:February 1, 2023
  • Post category:Insights

Artificial Intelligence (AI) is rapidly becoming a central aspect in the digital marketing world. It has evolved far beyond 60's sci-fi and futuristic robots, and is now being leveraged by…

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Read more about the article Offline & Online Touchpoints

Offline & Online Touchpoints

  • Post author:william
  • Post published:October 11, 2019
  • Post category:Insights

What online and offline touchpoints should you consider to deliver excellent customer experiences? In an earlier article, we showed how journey mapping can help identify the key digital touchpoints desired…

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Read more about the article Digital Customer Journey Mapping

Digital Customer Journey Mapping

  • Post author:william
  • Post published:October 11, 2019
  • Post category:Insights

The digital era has brought a completely new outlook on how we interpret customers’ requirements and deliver excellent experiences. It all starts with creating what we call the customer journey map. This…

Continue ReadingDigital Customer Journey Mapping

Delivering Digital Experience Paths

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Using AI to Improve Customer Experience in Healthcare

Artificial Intelligence (AI) has the potential to revolutionize the healthcare industry by providing more personalized

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Using AI in Digital Marketing

Artificial Intelligence (AI) is rapidly becoming a central aspect in the digital marketing world. It

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Coronavirus is Changing Consumer Behaviour – Businesses need to go Digital

The coronavirus, or COVID-19, is a continuing threat in the world for people and their

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