Our Senior "Experience" Team


Chief Experience Officer
"Will" has been designing and deploying custom technology and digital solutions for almost 20 years. His ability to successfully execute on a technology strategy is underscored by his skill in anticipating and managing the tech stack, the workflow / process requirements and the resources needed to deliver significant returns. He has a unique ability to understand complex projects and business models and has an astute eye for navigating challenging transformation and growth assignments.


Signature Accounts Director
Miguel leads global teams serving major and national accounts and leads partner sales, including franchising, distributor and reseller channels. He is actively involved with client engagements, leveraging expertise in retail and catering services.


Digital Business Manager
Adrian has been working with digital media since 2000. He specialises in the management of digital business, digital media, internet portals and e-commerce. He is engaged with the entire lifecycle from business planning through to implementation and management of digital solutions.


Creative Director
"Micky" is responsible for the flawless execution of digital creative inclusive of video, photography, banners, emails, mobile messages, social posts and copy. From websites to rich media to branded content, she stretches the boundaries of digital and integrated creative. Together with the digital experiences department, she coordinates influencer marketing, community management, digital content strategy, digital creative, app marketing, and CRM.


Chief Engineering Architect
"Ian" transforms experience strategy into action. A subject matter expert in the design and engineering for all things technical, he makes sure that digital touchpoints deliver superior customer experiences.